1. Who is responsible
The controller of your personal data is Dare2Care Lda., trading as FullSpan AI, 6200-284 Covilhã, Portugal (VAT / NIF 517610612). Email: [email protected]. Phone: +351 912 873 401.
We have not appointed a data protection officer. Send any privacy question or request to the email address above. We handle personal data under the EU General Data Protection Regulation (GDPR), the ePrivacy rules as implemented in Portugal, and Portuguese data protection law.
2. What we collect, why, and on what legal basis
| When | Data | Purpose | Legal basis |
|---|---|---|---|
| You send us an RFP or message (contact form, email) | Name, email, company, role, project need, budget range, your message and any file you attach | To read your request, reply and prepare a proposal | Steps at your request before a contract (Art. 6(1)(b) GDPR); our legitimate interest in answering business enquiries (Art. 6(1)(f)) |
| We work together | Business contact details, project materials, invoices | To deliver the contract, invoice and meet legal duties | Contract (Art. 6(1)(b)); legal obligation (Art. 6(1)(c)) |
| You visit this website | Technical data in server logs: IP address, date and time, page requested, browser type | To deliver the site, keep it secure and find faults | Our legitimate interest in running a secure website (Art. 6(1)(f)) |
| You use the price calculator or live demos | What you type or click stays in your browser. It is not sent to us. The demo checkout charges, stores and sends nothing. The calculator only shares its summary if you press Send RFP, which opens the contact form or your email app with the summary filled in. | To give you an estimate and show how our products behave | Not applicable: no personal data reaches us |
| You choose your cookie settings | Your choice and its date, stored in your browser | To respect your choice | Legal obligation to document consent (Art. 6(1)(c)); strictly necessary |
Please do not put personal data of third parties, or confidential or special-category data, in the contact form unless it is needed for your request. We do not use your data for automated decisions that have legal or similarly significant effects, and we do not sell personal data.
3. Cookies, local storage and cache
This website does not set HTTP cookies. It uses your browser's local storage, to which the same consent rules apply. Optional storage such as analytics or marketing would stay off until you allow it, and rejecting is as easy as accepting. The theme and language you pick yourself are stored so that the site keeps them, because you asked for them. Scrolling, closing the page or clicking elsewhere is never treated as consent.
| Name | Category | What it does | Kept |
|---|---|---|---|
| fs-consent | Strictly necessary | Remembers your cookie choice and its date | Until you clear your browser data or change the choice |
| fs-theme | Functional (set only when you press the theme button) | Remembers light or dark theme | Until you clear your browser data |
| fs-lang | Functional (set only when you pick a language) | Keeps your chosen language on every page and tab | Until you clear your browser data |
Analytics and marketing: we do not use analytics, advertising or tracking tools on this website today, and no third-party scripts are loaded. The "Analytics" and "Marketing" switches in the cookie settings exist so that, if we ever add such a tool, it cannot start without your consent first. We would update this policy before doing so.
Cache: your browser keeps copies of our static files (pages, images, fonts and scripts) so the site loads faster. This is ordinary browser caching, contains no personal data and can be cleared in your browser settings. Fonts are hosted by us, not by a third party.
4. Who we share data with
- Hosting: Hetzner Online GmbH hosts this website. It processes the server logs for us under a data processing agreement.
- Email and form delivery: messages you send to us are delivered through our email provider and, when the contact form is submitted through the website, through the form relay service Web3Forms, acting as our processor.
- Professional advisers and authorities: accountants, lawyers or public authorities, where the law requires it or it is needed to protect our rights.
- Links to other sites: our footer links to LinkedIn. Once you follow that link, LinkedIn's own privacy policy applies.
We do not intentionally transfer your personal data outside the European Economic Area. If a provider does so, we rely on an adequacy decision or the EU Standard Contractual Clauses.
5. How long we keep it
- Enquiries that do not lead to a contract: up to 24 months after the last contact, then deleted.
- Client records and invoices: for the periods required by Portuguese tax, accounting and commercial law.
- Server logs: in short rotating files, kept for a few weeks at most.
- Your cookie choice: until you change it or clear your browser data. We ask again if this policy changes materially.
6. Your rights
You have the right to access your data, have it corrected or erased, restrict or object to its use, receive it in a portable format, and withdraw consent at any time (withdrawal does not affect earlier lawful use). To use these rights, write to [email protected]. We reply within one month. We may ask you to confirm your identity.
You can change or withdraw your cookie choices at any time with Cookie settings in the footer. You also have the right to complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (cnpd.pt), or to the authority in your own EU country.
7. Security
The site is served over HTTPS, runs without third-party scripts, and restricts what the browser may load with a Content Security Policy. Access to our systems is limited to people who need it. No system is perfectly secure; if a breach puts your rights at risk we will notify you and the authority as the law requires.
8. Children
This website and our services are aimed at businesses and organisations, not at children.
9. Changes to this policy
We will post changes here and change the date above. For changes that affect how we store data on your device, we will ask for your choice again.